About Us (Last updated 02 May 2018)
The Mailbox is committed to protecting the privacy of the personal information you provide us on our website. This policy (together with our terms and conditions http://www.mailboxlife.com/terms-conditions/ and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We are Mailbox (Birmingham) Limited of PO Box 656, East Wing Trafalgar Court, Les Banques, St Peter Port, Guernsey, GY1 3PP and we are registered in Guernsey under registration number 53266 together with our affiliates, partners and subsidiaries and we are subject to the laws of Guernsey (from now on, “Mailbox”, “we”, “our” and “us”). We own the Mailbox, Birmingham (the “Mailbox Shopping Centre“).
We believe it is important for you to know what information we collect and how we treat the information you share with us. The following policy will explain how your personal information will be treated as you use our site and its features. “Personal Information” includes your name, physical address, e-mail address, telephone numbers and other similar information that you provide to us by filling in forms on our site www.mailboxlife.com.
This includes information provided at the time of registering to use our site, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site. In addition, we may collect and process information provided by you on publically accessible areas of third party sites. We do not sell your Personal Information.
In the case of actions listed above, you will be able to ‘unsubscribe’ to these at any time. It is completely optional for you to register, participate or otherwise provide us with Personal Information in the above situations.
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Our website uses different types of cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
The cookies we use are ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily. Read more about the individual analytical cookies we use and how to recognise them here.
We also include ShareThis sharing functionality.
You can read about these third party cookies here.
Where we store your personal data
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How your information is used
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
These communications may take the form of postal mail, telephone calls, e-mail, SMS and other methods of contact. Also, agents, service providers and other contractors of The Mailbox who will have access to your Personal Information are required to keep the information confidential and not use it for any other purpose than to fulfill the services they are performing for The Mailbox.
Unsubscribing and data removal
If your Personal Information changes (such as post code, phone, e-mail or postal address), or if you no longer desire to be contacted about our products and services, you can correct, update or delete/deactivate your Personal Information at any time.
We take your online privacy very seriously, so if you need any assistance in unsubscribing to future communications please contact us. We will promptly take action to ensure that you are “opted-out” from receiving any further mailing or other information. Although we will remove your name from our e-mail list as quickly as possible, please recognise that there may be a period of time after you unsubscribe during which you may still receive e-mails from us.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected]
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
Modifications of this policy
If you are not satisfied with our response to your complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO).
Mailbox (Birmingham) Limited.