TERMS & CONDITIONS
Important information and terms and conditions governing your use of the Mailbox App, the Mailbox Exclusive Club and our Wi-FI network, and our rights to use and share your personal information – please read before signing up for the App.
Welcome to the Mailbox App – your one-stop shop for information, promotions, events and more. We created this App to reward you for your custom and to find out more about how our customers use the Mailbox, what they like and how we and our retail partners can improve the services we offer. The Mailbox App provides a platform by which we can obtain information about you and get to know you better. We hope to provide you with more relevant, targeted and timely promotions and information which reflects your interests, shopping habits and complements the way you use the Mailbox.
You control the information we collect about you. If you would like to restrict the information we collect or limit or change who we can share it with, you’ll find these options under the “About the App” page in the “Manage Privacy” section. We understand that you may want to remove or update information we hold about you. The App provides options to erase any information at the press of a button.
Here are some of the important points about our use of your information and your rights:
- By default, all basic identity information you provide on or after sign-up will be shared with all retail partners.
- By default, location services will be turned ON and the Mailbox will be aware when you are on-site at the Mailbox and your location but you can change your settings within the App at any time to hide your location.
- By default, each of our partners will only be able to see your activity on the App and at the Mailbox which relates directly to them. They will have no visibility of: your activity, spend, wish list content, or feedback which relates to other Mailbox retail partners.
- You have control over information stored and shared by Mailbox and its partners; you can change your preferences and options in the App.
- You can view the information we hold about you and have the ability to manage and/or erase this information from your account on demand, at the press of a button. If you request that information about you to be deleted, we will remove your personal information from your user account and our systems.
One you’ve downloaded the Mailbox App, you automatically become a member of the Mailbox Exclusive Club, our in-house rewards scheme. As a member, you will receive special promotions and be able to collect points which you can redeem against a variety of hand-picked promotions, rewards and experiences.