5 minutes with, Mailbox Life, Pamper

Posted on November 20, 2017 by Alex Perrins

Meet the Flints: The husband and wife team behind the set on revealing the secret to skin health. Adam and Maxine used their twenty years of combined industry experience to launch a product range back in 2014 and it wasn’t long until the first Flint + Flint concept opened its doors in Harvey Nichols, Manchester. Fast forward 12 months and a bigger, bolder standalone flagship clinic has just landed on Level 1 of the Mailbox.

We meet with them to find out more….

When, why and how did Flint + Flint start?

Adam – After deciding that a lot of skincare products on the market were ineffective, over-packaged and over-priced we decided to use our expertise in skincare to develop a set of simple, effective and beautifully designed products.

Maxine – It was born out of frustration really, Adam dropped a bottle of my expensive (can’t be named) face cream on a marble floor at home which smashed and after realising what it had cost, that was his Eureka moment. Many brands were making products in impractical packaging and the market is infiltrated expensive products with over-inflated claims.

Adam – We wanted to create something that really worked. Being a close-knit, family run business we wanted to source all packaging, printing, product design and skin care expertise from the UK, this is how we manage to keep a watchful eye on quality.

How was it developed?

Adam – The products were developed based on twenty-year experience of providing over 1.5 million skin treatments in our clinics, selling countless lines of skin care ranges in over 64 countries and working with a team of dermatologists.

How did you get to the concept of an ‘anti-spa’?

Adam – We’ve had skin clinics for 10 years and more, we were instrumental in the way cosmetic dentistry took off in the UK and to be honest it was all a bit boring and generic.  The Flint + Flint clinic was a concept I had in his mind for some time, the ‘anti-spa’ came from not wanting white, bright, chrome and glass and to make it moody, more seductive – sort of when Agent Provocateur met Lingerie – Lingerie was being sold in a stuffy way for 100 plus years and beauty is not that different – where’s the fun and excitement, yes it should be serious but there’s no reason why it can’t be exciting on a retail level.  The Manchester clinic at Harvey Nichols was the first to be made real off the back of thoughts and the concept renderings, the Mailbox clinic has taken this to a whole other level, far greater, far more sexier and a proper wow.

What do the clinics do?

Maxine – The clinics offer a wide range of treatments for every skin concern, from relaxing facials to the more serious stuff like acne or scarring. Flint + Flint also offer the latest in Laser hair removal, wrinkle reducing injectable treatments, oxygen therapy, Micro-Needling, fat freezing Cryolipolysis and much more.

Adam – the clinic also stocks the 11 product Flint + Flint skincare line and a range of candles, washbags and gifts.

Let’s talk about the new Flagship clinic: Why Birmingham?

Maxine – I have deep roots in Birmingham having spent many happy years growing up here, my parents and many old friends still live here and I love coming back to visit. It was a natural choice for us, knowing that  a buzzing, forward-thinking city like Birmingham would embrace our ‘anti-spa’ concept.

Adam – When we heard about the opportunity at the Mailbox we knew straight away this would be our flagship, it’s the perfect stage and fantastic to be surrounded by high-end retailers to collaborate with.

What makes the The Mailbox clinic different? 

Maxine – We believe we have the secret to skin health and can offer something for everyone, whether you are new to skincare, skincare curious, a treatment worshipper or just someone looking for experienced skincare advice.

We specialise in Micro-needling and have an extensive range of advanced automated needling systems aimed at improving the appearance of scars, acne scars, stretch marks and lines and wrinkles.

Flint + Flint Birmingham is an Obagi skincare centre of excellence, the first of its kind in the UK. These prescriptive skincare products allow our doctors and nurses to address specific skin conditions and deliver real results.

The clinic has a very well-rounded offering through its dual offering of indulgent massage menu and sports therapy treatments to its wrinkle reducing injectable treatments and advanced laser therapies for hair removal, sun damage and pigmentation.

We are also very proud of our medical professionals who have over 14 years experience performing aesthetic injectable treatments such as Botox and fillers.  We’ve seen tens of 1,000’s of advanced injectable treatments being performed in our clinics over the past 18 years so we like to think we can spot a good injector when we see one. Our medical professionals are trained to the highest standard so you can rest assured you are in safe hands.

What’s next for Flint + Flint?

Adam – As well as developing additional skincare products to add to the Flint + Flint line, we are also out scouting for new locations for more Flint + Flint clinics, we’d love to become the champions of the high street for skincare and open ‘anti-spa’ clinic across the UK. It’s going to be a busy year ahead and we can’t wait.

Want to find out more?

Our clinics are designed to be different and different they are! We call it an ‘anti-spa’ for good reason. There’s no white, no gloss and no chrome. It’s dark and moody, with hot neon lights and textured surfaces.

We wish for everyone to enjoy the benefits of having their very best skin possible. We believe in the merits of skin health and focus on what your skin needs vs what you may think it needs.

Come and meet our team, have an in-depth consultation and let’s get you started. As a Mailbox customer you will receive a complimentary mini facial treatment when you book a skin consultation before 30th Dec 2017. Call 0800 170 0606 and quote ‘mailbox’ to book.


5 minutes with, Mailbox Life, Pamper

Posted on November 20, 2017 by Winnie Nip

‘Dreamer’, ‘perfectionist’ and ‘innovator’ are just three of the words that follow ‘crazy’ and ‘passionate’ as part of his website intro, but we know Tom best as the latest chef to open a restaurant here at the Mailbox.

With successful restaurants across London, plus a flagship eatery in Istanbul as well as in Dubai and Hong Kong, his brand new venture has brought him to Birmingham for the first time. Drawn in by the city’s fantastic foodie reputation and the people, he eventually chose the Mailbox for its location, beautiful design and hub of shoppers, businesses, apartments and hotels.

With a focus on relaxed dining, it’s no surprise that Tom’s Kitchen Birmingham has already become one of the city’s most popular dining spots. Talking us through his inspiration, his guilty food favourites and what the chef lifestyle is really like, we spent 5 minutes with Tom Aikens…

1. Hi Tom! Let’s start with a little about you and how you got to where you are now…

I started thinking about food and cooking from about the age of eight, when I started to take an interest in helping mum in the kitchen. We grew up in Norfolk with a big garden, so we were lucky to be able to grow a lot of our own vegetables. With my dad being a wine merchant, summers were spent in France exploring vineyards and getting a taste for the local cuisine, something that is still a huge influence in my dishes today.

I set my sights on catering college quite early on, and after finding out that I didn’t need any particular qualifications to get a place, I didn’t really focus on my school work so ended up with terrible exam results. Luckily I got the place at catering college, and went from the bottom tier at school to being at the top there, so I knew I’d made the right decision!

From there, I went to London and was lucky enough to work in some of the best Michelin-starred restaurants there, before working in Paris and the Champagne region in France. I returned to London aged 25 to take over Pied-à-terre, got two Michelin stars by the age of 26, and then opened my first restaurant in Chelsea, London in 2003!

Tom's Kitchen Mailbox Birmingham

2. The chef lifestyle is known for including long hours, plenty of stress, and burns on every finger, but what are your favourite things about being a chef?

Nothing gives you a greater freedom. In terms of cooking, there are no limits to what you can do, what you can create, the flavours and the vision. Of course as you progress, there are some amazing opportunities, like travelling to some incredible destinations. I’m actually sending my executive chef, Richard, to Copenhagen soon with Nestle. It’s a really exciting supplier trip, and as I’m already away, he gets to take my place!

Travelling is definitely one of my favourite parts of the job, especially with restaurants in Hong Kong and Dubai, and I love getting to explore new cultures, signature dishes and traditions

3. If you weren’t a chef, what would you have chosen as an alternative career path?

I love my sport, and keeping fit, especially cycling, running and horse riding too, so probably something sports-related. My uncle actually trains jockeys in Northern Ireland, so I remember spending an entire summer there doing a crash-course. Who knows, maybe I could have become a champion jumper like my cousin!

Tom's Kitchen Birmingham Restaurant St Patrick's Day

4. You mentioned that Birmingham’s food scene was one of the reasons you chose to open a restaurant here, so which restaurant in the city would be your go-to place for a bite to eat? (Excluding Tom’s Kitchen of course!)

I think out of all cities in the UK, Birmingham definitely has a better foodie reputation. Chefs here are of such a high calibre, so it made sense for us to bring Tom’s Kitchen’s here. I know Glynn (Purnell’s) and Adam (Adam’s) quite well so I always try and head there for a bite, but Turners and Simpsons are two of my other favourites in Birmingham

5. You regularly include specials, and each menu focuses on seasonal ingredients. Can you tell us about the inspiration when creating these dishes?

The menu is inspired by the seasons, so that’s always where we start. We’ll pick the vegetables that are in season, and then map those together with proteins, meats or fish to build a dish; there’s always a balance and a good ratio of protein to vegetables.

6. As a chef, we can imagine that there can’t be much you don’t like, but what would be your idea of food hell?

I don’t like smoked fish – so anchovies, sardines and smoked salmon. I don’t really like the smoky flavour when it comes to fish, as for me, it really increases the fishy flavour which is something I’ve never really liked. I don’t mind oysters, but just not keen on smoked fish.

7. It can’t all be Michelin-star dining; can you tell us your guilty food favourites?

It may not sound particularly guilty, but I’d have to choose vanilla ice cream. It all stems back to my childhood so there’s an element of nostalgia too; vanilla ice cream in France tastes so much better. I’m really into fitness so I never really choose junk food, but vanilla ice cream is a definite weakness.


8. If you could cook a three-course meal for any celebrity, living or dead, who would you choose, what would you cook, and why?

I’d throw a dinner party, inviting Muhammad Ali, as well as a selection of endurance athletes and swimmers. I have great respect for athletes as they have a similar mind set to chefs; they’re very dedicated and work really hard to get to the top. They go through a crazy amount of stress, which is definitely something us chefs can relate to.

My menu would be based on the fact that they’re usually so strict on food; it’s fuel, not for enjoyment. The menu would be full of sweet, sticky, ghastly desserts; think Baked Alaska, sticky toffee pudding and treacle sponge, all really naughty desserts. For mains, I think they’d all appreciate high-protein food, so a really good chunk of beef, a well-hung mature rib-eye, lots of chips and loads of béarnaise sauce.

9. You’ve been to Birmingham quite a few times now; can you describe the city in 5 words?

Exciting, interesting, friendly, compact (you can walk around, without having to jump in a cab unlike London!), and foodie.

Seven-hour lamb Tom's Kitchen Birmingham

10. And finally, which dishes do we simply have to try at Tom’s Kitchen Birmingham?

The seven hour confit herdwick lamb has become my signature dish, having been first made for my book, and then on the menu since 2006. Made for sharing, it was one of the dishes people really missed when I initially took it off the menu, so it’s stayed firmly ever since!

The chicken liver and foie gras parfait is another long-term dish, and the pan-fried scallops with pine nut risotto, black pudding and shallot vinegar sauce is a popular choice at the moment.

For mains, the Cumbrian beef is especially good, so I definitely recommend either the rib-eye or rump steaks. For fish fans, I love the classic fish pie, and our poached monkfish with lots of vegetables and saffron sauce is one of my favourites too!

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