The Mailbox is fully accessible for our disabled visitors, with access to all floors available via lifts.
Our car park features 16 accessible spaces in close proximity to the lifts, allowing for easy access when travelling by car. There are 13 spaces on Lower Ground of the car park, as well as a further 3 on the Ground floor.
A disabled toilet is available for visitors, located on the Lower Ground level of the car park, just next to the central lifts.
There is also direct level-access to the mall via Level 2, on Severn Street, for easy access to Harvey Nichols, Tom’s Kitchen, WSP and other fashion brands.
We also have a team of Guest Hosts who are on hand every day to offer assistance. For more information, please contact the office on [email protected] or 0121 632 1000.